Cancellation Policy

The Krishna Enterprises

At The Krishna Enterprises, we understand that customers may sometimes need to cancel an order. Please read our Cancellation Policy carefully before placing an order.

Order Cancellation

Customers may request order cancellation only before the order has been shipped or dispatched.

Once the order is shipped, cancellation requests may not be accepted.

How To Cancel An Order

To request cancellation:

  • Contact our support team immediately after placing the order.
  • Share your order details including name, phone number, and order ID.
  • Cancellation requests will be reviewed and confirmed by our team.

Cancellation Approval

Order cancellations are subject to:

  • Order processing status
  • Product availability
  • Shipment status

The Krishna Enterprises reserves the right to approve or reject cancellation requests depending on the order stage.

Refund For Cancelled Orders

  • If payment has already been made and the cancellation is approved before shipment, the refund will be processed within 5–7 business days.
  • Refunds will be issued through the original payment method whenever possible.

Non-Cancellable Orders

Orders may not be cancelled if:

  • The order has already been shipped
  • The product is out for delivery
  • The item was purchased during special sale or clearance offers
  • Customized or special-order products are involved

Failed Deliveries

If an order fails to deliver due to incorrect customer information, unreachable contact details, or refusal to accept delivery, The Krishna Enterprises reserves the right to cancel the order and applicable shipping charges may be deducted.

Important Notes

  • Refund processing time may vary depending on banks or payment providers.
  • Shipping charges, if applicable, may not be refundable.
  • Customers are advised to review all order details carefully before placing an order.

Contact Us

For cancellation-related support:

The Krishna Enterprises
📍 Multiple Store Locations Across West Bengal
✉ info@thekrishnaenterprises.in
📞 Customer Support Available

Thank you for shopping with The Krishna Enterprises.